Hospital of great choice with an efficient and highly professional team. I am extremely satisfied
Clinic response :
Thank you for your glowing review.
We're thrilled to hear that you had such a positive experience with us At HISAR HOSPITAL INTERCONTINENTAL, we strive to provide exceptional care delivered by a team of highly skilled and dedicated professionals. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to continuing to serve you with the same level of excellence in the future. If you ever need our services again, don't hesitate to reach out.
Thank you for choosing HISAR HOSPITAL INTERCONTINENTAL!
really satisfied with my visit to the hospital and the care from our arrival at the airport until our return, I have to return in July to treat my myoma problem, I will not hesitate to recommend your services
Clinic response :
Dear patient,
Thank you for your kind feedback! We're glad you had a positive experience. Looking forward to seeing you again in July.
Best regards.
very satisfied with the care from start to finish, I am taking the treatment recommended to me by the Dr. I already feel better and I have less difficulty breathing, I have to return in July for a possible operation for the eyes .
Clinic response :
Dear patient,
We're thrilled to hear about your progress and that you're feeling better! We'll be here to support you every step of the way, and we look forward to seeing you again.
Best regards.
Fortunately my wife was present and completely mastered Turkish. Great nursing staff on the other hand on the administrative side a real disaster plus I was asked for €50 more without explanation
je suis très satisfait
The surgery went well and I am really satisfied with the results
Clinic response : Your feedback means a lot to us. If you have any questions or need further assistance during your recovery process, please don't hesitate to reach out. We're here to support you every step of the way.
I am satisfied with the result I love the way it looks now and also I will no longer have discomfort . Thanks so much
Clinic response :
Dear Patient,
We're thrilled to hear that you are satisfied with the outcome of your treatment and that you love how it looks now! Knowing that you will no longer experience discomfort is equally rewarding for us. Our team strives to ensure that every patient receives the highest quality care, tailored to their specific needs, with the goal of achieving the best possible results and improving overall quality of life.
Thank you so much for placing your trust in us and for taking the time to share your positive feedback. Should you have any further needs or questions, please remember that we are here for you.
Warmest regards,
A big thank you to the team working with HISAR hospital; the doctors ; the nurses ; the interpreters, all the staff are welcoming and do their job very well, they are always patient and attentive, I gave birth in very good conditions alhamdoullilah. Also the coordinator Sophia always present from start to finish, very attentive and patient. I recommend Hisar and Turquie Santé hospital 100%
Clinic response :
Dear patient,
Thank you very much for your kind words. We are delighted that your experience at Hisar Hospital was positive. Your satisfaction is our priority.
Sincerely.
It's okay ALHAMDOULILA GOD thank you we were able to benefit from the care and with satisfaction.
Clinic response :
Dear patient,
We are delighted to hear that you are well. Your satisfaction is our greatest reward. We are grateful to have been able to provide you with quality care. Thank you for choosing us for your care.
Best regards,
everything went well I had no complications apart from the pain and vomiting the first days but otherwise everything went well, for the moment in terms of the scale there is no particular result but I still feel lighter
Clinic response :
Dear Madam,
Pain and vomiting are common side effects during the first few days after Gastric Balloon Surgery, but they should gradually lessen as your body recovers.
It is essential to follow the postoperative recommendations of our medical team, particularly with regard to diet, physical activity and regular follow-up. If you have any specific concerns please do not hesitate to contact us.
and thank you Finally for Choosing HISAR HOSPİTAL INTERCONTINENTAL.
The hospital reception is not the best, too many people who do not hold the same dialogue. As for the translators, they suck. I would even say non-existent when you have an operation, there is no one there after 6 p.m. No one to translate for us what the surgeon says, no one to translate for us the prescription and taking the medication.
Clinic response :
Je vous remercie pour vos commentaires et je suis désolé d'apprendre que votre expérience à notre hôpital n'a pas été à la hauteur de vos attentes. Nous prenons très au sérieux les retours de nos patients et nous nous efforçons constamment d'améliorer nos services.
Je comprends que la communication et la disponibilité des traducteurs soient essentielles pour garantir une expérience positive pour nos patients internationaux. Nous allons enquêter sur les problèmes que vous avez rencontrés avec nos services de traduction et nous assurer que des mesures correctives sont mises en place pour améliorer cette situation. Nous nous engageons à fournir un service de traduction de haute qualité et à assurer une communication claire et transparente à toutes les étapes de votre traitement.
En ce qui concerne les interventions multiples, je prends note de votre préoccupation et nous allons travailler pour rationaliser le processus afin de garantir une expérience plus cohérente et harmonieuse pour nos patients.
N'hésitez pas à nous contacter si vous avez des préoccupations supplémentaires ou si vous avez besoin d'une assistance quelconque. Nous sommes là pour vous aider et nous sommes déterminés à faire tout ce qui est nécessaire pour vous offrir les meilleurs soins possibles.
Great collaborators, great team, very professional, good organization and collaboration.
Well done
Clinic response :
Dear patient,
We would like to thank you warmly for your encouraging words and your recognition. It's a real pleasure to know that you have appreciated our services. Excellence in care and patient satisfaction are our top priorities.
Please do not hesitate to contact us should you require any further assistance or information. We will be happy to assist you in any way we can.
Yours sincerely
A big thank you to the Türkiye Health teams and Hisar hospital. Everything was top notch!
Clinic response :
Dear patient,
Thank you very much for your kind words. We are delighted that your experience at HISAR Hospital was positive. Your trust and recommendations are highly appreciated.
Best regards,
Highly recommend hospital. Nice and professional personal, modern equipment. I had a very pleasant and safe feeling being there.
Clinic response :
Dear patient,
Thank you for your kind words! We're glad you felt comfortable and safe. Wishing you continued good health, and we hope to welcome you back if needed.
Best regards.
Had an amazing experience from the start!
Ema’s communication was great.
She always answered any question I had in a timely manner & was very friendly.
Fast forward to the day of the procedure (Gastric Balloon)
Everything went smoothly!
Very professional & I felt safe & comfortable.
I’ve felt good after & i’m very happy that I went with this company!
Thank you so much keep up the good work.
Clinic response : Thank you very much for your kind words and positive feedback! We are delighted to hear that you had such a wonderful experience with us from start to finish.
A big thank you to this Doctor (Doctor Meriem) who takes the time to listen to these patients and treat them as well as all the team that works with the HISAR hospital... the nurses interpret it and also the coordinator Sophia, always present from the beginning until my return to France. I recommend the hospital 100% and I will return in 3 months to finish my protocol.
Clinic response :
Dear patient,
Many thanks for your kind words! We are delighted that you enjoyed your experience at HISAR Hospital. We look forward to seeing you again in 3 months for the rest of your protocol. Please feel free to contact us with any questions.
Sincerely.
Nothing to say, just that the clinic listens to these customers and has a good reception.
Clinic response :
Dear patient,
We are grateful for your trust in our healthcare facility. We remain at your disposal for anything you may need. Thank you for your encouraging message and we wish you the best possible recovery.
Sincerely.
I really enjoyed my time in Hisar as part of my check-up. I was well assisted during my stay. The professionalism of the doctors was perfect.
Furthermore, I was often forced to wait more than an hour after my treatment before having a driver available to take me to my hotel. It was very frustrating and annoying at times.
AS A SUGGESTION: I would like my various results to be translated into French and sent to me via my email address.
Clinic response :
Dear patient,
We are delighted that your experience with your check-up in Hisar was positive, and we appreciate your kind comments about our healthcare professionals. Regarding the delays for transportation to your hotel, we apologize for the inconvenience. We take note of your suggestion and promise to provide you with your results translated into French by email for your convenience. We thank you for your feedback and your trust in our services.
Sincerely.
Clinic response : Nous tenons à exprimer notre profonde gratitude pour avoir choisi de visiter notre hôpital. C'était un réel plaisir de vous accueillir
Hi,
The doctors were very nice. And our assistant. But the online service they got everything mixed up. A bit stressful.
Clinic response :
Dear patient,
Thank you for your kind words about our team. Apologies for the mix-up online causing stress. Your feedback is valuable, and we're working to ensure a smoother experience in the future. If you need anything else, please let us know.
Best regards,
I am satisfied with the service offered
Clinic response : Merci beaucoup pour votre confiance, et nous sommes impatients de continuer à vous offrir le meilleur service possible.
excellent service and support, I highly recommend, thank you for all your help
Clinic response : Thank you for taking the time to share your experience with us. It's wonderful to hear that you found our service and support to be excellent, Our team is committed to providing the highest standard of care, and your recommendation means a lot to us. We appreciate your trust and confidence in our services.
It was excellent.
Clinic response :
Dear patient,
Thank you for sharing your positive feedback. We're here whenever you need us. Thank you for choosing our hospital.
Kind regards.
the consultation went well, the doctor recommended doing a small procedure which I did the next day, excellent service
Clinic response :
Dear patient,
We are delighted to hear that your consultation went well and that you received excellent service during your visit to our hospital. Patient satisfaction is our priority, and we are happy that you had a positive experience with us.
Sincerely,
everything went very well, excellent service thank you very much
Clinic response :
Dear patient,
We are delighted to hear that your experience at our hospital was very good and that you received excellent service. Your comfort and satisfaction are our priorities, and we are happy to know that we were able to meet your expectations.
Sincerely,
I had an operation, it went well but since the operation I have been suffering. The doctor told me that it will pass, I am satisfied with my visit to the hospital
Clinic response :
Dear Boubacar,
We thank you for taking the time to share your positive experience with us! It has been a real pleasure serving you and we look forward to continuing to serve your healthcare needs.
Once again, we thank you for choosing us to meet your healthcare needs. We appreciate the trust you place in our team.
Bahia.
International patient services.
everything went well apart from some pain for 2 to 3 days, but the weight loss is going very well, I have already lost 8 kilos after only one week of having the balloon fitted, I am waiting to see what happens next .
Clinic response : Thank you for sharing this positive news with us. We are delighted to hear that your gastric balloon procedure went well and that you are making significant progress in terms of weight loss.
The services are very good. Sarah was clear with information and very cooperative. Transportation and accommodation are good. The treatment is okay, but the doctor was in a hurry. I did not get enough time for the consultation and examination, and the agreed-upon procedure was postponed to the next day because of another patient. I became hesitant to continue the procedure.
Clinic response : Thank you for your evaluation. We are pleased with your visit to our health facility We would like to apologize for the inconvenience you may have experienced during your recent visit. We are committed to constantly developing our services, and your opinions contribute greatly to identifying areas that need our attention. As for postponing the operation to the next day, the reason was that egg collection operations for patients undergoing IVF treatment at the doctor's office are most often planned in a very short time, because it is difficult to organize in advance and cannot be postponed. For this reason, the operation was postponed until the next day, and it was possible for both parties Do not hesitate to contact us with any questions you have. We will be happy to help you Best regards
Hello my Dear Siryeb l would like to say to you big THANK YOU. EVERYTHING WAS SO COOLLL. with your help, so amazing. I will call to fix the appointment before 6 months. Thanks all team from hospital and Ramada Hotel.
Clinic response :
Dear Madam,
Many thanks for your kind words and positive feedback! We are delighted that you enjoyed your stay and are satisfied with the services you received at the hospital and the Ramada Hotel.
Please feel free to contact us at any time if you have any questions or need assistance. Our team is here to provide you with the best possible care, and we are delighted to be able to contribute to your well-being.
Once again, many thanks for your trust. We look forward to welcoming you again.
Sincerely,
I did the sleeve, very satisfied with the service and the doctor
Clinic response : We thank you for sharing your positive experience with us! We are happy to know that you are satisfied with our service and Our doctor.
Fast service
Very warm welcome at Hisar Intercontinental Hospital. Good therapeutic approach by the interventional radiologist
Clinic response : Dear patient, On behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for consulting us to support you in your approach. Please know that we will always be available to answer your questions and will be very attentive to your comments. We thank you for your comment.
The visit to Hisar Hospital went very well and I am very satisfied with the care and assistance. I thank you for everything. I will not hesitate to recommend the assistance of Turquie Santé as well as Hisar Hospital
Clinic response :
Dear patient, thank you for choosing Our hospital.
We thank you for your comment.
A clinic to avoid for couples undergoing PMA. We were received by the doctor the day after our arrival in Turkey. However, this meeting was very disappointing because we only got to see her for barely 10 minutes, and she didn't give us time or opportunity to ask questions. When I complained to the translator, she told me that we should ask our questions to the coordinator with whom we had spoken before our arrival in Turkey, because the doctor was not there for that. Moreover, it is not even this famous doctor that we saw during the 3 other visits, and all were just as expeditious. To top it off, the doctor did not perform the embryo transfer herself, but entrusted it to another doctor. This clinic absolutely does not keep the promises it made to us before our arrival. They are dream sellers. Given the way in which we were taken care of, I immediately feared the outcome of this IVF, which of course did nothing, except to make us waste a lot of time and money. . I do not recommend this doctor or this clinic to couples undergoing IVF
Clinic response : Dear patient, we would like to apologize to you for the inconvenience you may have experienced during your visit to our hospital. We are engaged in a process of constant improvement of our services, and your feedback is valuable in targeting the aspects requiring our attention. we will ensure that our staff is more attentive and responsive to our patients' questions. Your understanding and feedback is greatly appreciated. Sincerely
Hisar did a good job of transporting and interpreting in French. On the other hand, deciding the operation without examining it just by listening to me does not motivate.
Clinic response :
Dear Madam,
First of all, on behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for consulting us to support you in your approach. Please know that we will always be available to answer your questions and will be very attentive to your comments to use them as a lever for improvement in order to better serve you.
We reiterate our warm thanks and wish you a very good day.
Sincerely.
Very good customer service. Good communicator and always he is doing his best to satisfy his client.
Clinic response :
Dear patient,
First, on behalf of the staff of Hisar Intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. We reiterate our warm thanks and wish you a very nice day.
Sincerely.
I am a person who likes details to feel more comfortable. I didn’t have a lot the couple days prior and ended up not getting to the operation in time.
Thank you for the excellent support.
very satisfied with your service and the reception at the hospital
Clinic response :
Dear patient, thank you for choosing Our hospital.
We thank you for your comment.
Literally every appointment went wrong, there needs to be a better communication. Also there was no interpreter available most of the time, this was making things even more difficult and frustrating. The hotel is nice, the hospital and the docter are good. All together I am very happy with the result but not with the organization of all of it.
I am more than satisfied with the organization and the warm welcome you had given us.
The doctor is very professional and he explains things very clearly I am very happy that he is the one who carried out my operation, he is really great
I thank you from the bottom of my heart
Clinic response :
Dear patient, thank you for choosing Our hospital,
We thank you for your comment
I came back to Senegal on Tuesday evening. I did the puncture on Monday morning and I have to come back to Turkey for the transfer next month. I am very satisfied with the care I received and thank you for the assistance and responsiveness.
The stay went well and the doctor and nurses were very professional and understanding
Clinic response :
Dear patient, thank you for choosing Our hospital
We thank you for your comment
all in all everything was great, i would come again to Hisar Intercontinental Hospital again for other surgery
Clinic response : Thank you for your positive feedback! We are delighted to hear that you had a great experience at Hisar Intercontinental Hospital. We value your satisfaction and appreciate your trust in our services. Should you require any future surgeries or medical procedures, we would be more than happy to assist you again.
I am very happy with the Doctor
Clinic response :
Dear patient,
First, on behalf of the staff of Hisar Intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. We reiterate our warm thanks and wish you a very nice day.
Sincerely.
The Doctor Who I met was very nice and reviewed all back history of my medical .
But the cost for the second part we’re estimated very high.
Clinic response :
Dear sir,
First, on behalf of the staff of Hisar Intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. We reiterate our warm thanks and wish you a very nice day.
Sincerely
super well received, excellent work, we make the team of caregivers, I always remain grateful to them for their great professional work. thank you very much to all the people for carrying out my healing in hands, and also all the assistance of communications.
Clinic response : Thank you for choosing Hisar Hospital Intercontinental, we are always at your service.
Very good organization and support upon arrival at the airport.
French interpreter at the hospital is great.
Nabila and Hajar are very available to answer questions on WhatsApp. It is really very appreciable.
Only downside, a little disappointed with the total lack of empathy on the part of the doctor during the intervention.
Clinic response : Thank you for choosing Hisar Hospital Intercontinental, we are always at your service.
Overall the reception and services were correct.
We want the results to be immediately available and in French.
And also that the prescriptions and their dosage
Clinic response :
Dear patient, thank you for choosing Our hospital,
We thank you for your comment and we will take it into consideration.
Everything went well, the coordinators were great. The drivers were a little late but normal given the city traffic. The only negative points are the transfer from the Mercure hotel to the clinic (not even 200 meters away) which I find really not very useful. Otherwise the hospital is modern and clean.
Clinic response : Thank you for your comment, and for choosing Hisar Hospital, we are always at your service.
I was in consultation in Hisar, doctor Meryem kürek explained my case well and directed me to an IVF, unfortunately for lack of time that I cannot start there but she prescribed me a treatment , in any case we drink z well received and I did not pay anything for the consultation and everything went well thank you.
Clinic response :
Dear patient, thank you for choosing Our hospital.
We thank you for your comment.
the visit to the hospital went well I had to do additional examinations for the diagnosis in addition to the check up but overall everything is ok.
Clinic response : Thank you for your comment and for choosing Hisar hospital.
I want to share my experience with your team after being hospitalized for a blepharoplasty operation on March 7, 2023.
Overall, I am very satisfied with the organization, especially with regard to interpretation and transport from the hotel to the airport. Everything went smoothly.
However, I did notice a few minor issues during my stay. Indeed, I sometimes felt a certain expectation and a lack of information and communication, which could be improved for future patients. In addition, before my trip, transaction fees and exchange rates were not communicated as were the medications prescribed after the operation, which led to a slightly higher final amount.
As far as the hotel is concerned, it was very comfortable and the breakfast very good, but as far as the hospital meals are concerned, they were very poor and served a little late. Fortunately, the nurse who accompanied me throughout was very pleasant and caring.
The only other problem was a somewhat long wait before I left the hospital, I had to insist a little with the hospital team.
Clinic response : Thank you for choosing Hisar Hospital, We are always at your service.
I haven't finished my hospitalization but the clinic is not bad. Unfortunately I can't give an excellent rating because there are a lot of parameters that are wrong. There is already a gap between the advertised price and the price you will pay on the spot... Make sure you have extra money for medication and other costs because everything will be billed to you (and that's quite expensive in the end)
Then, the doctor is qualified enough but not attentive enough, the explanations are given too quickly especially when it is the first time, the process is not explained, sometimes we are completely lost and certain translations (in French I speak), do not match.
But hey, there is still a framework and other people to refer to in case of problems.
Hello, more than satisfied!???? thank you very much Nothing to say frankly it is the best hospital where I have been, I who come from France I much prefer the hospital in Turkey, the people are very professional, very welcoming, smiling kind.
Clinic response :
We thank you for your feedback, we are delighted that you are satisfied,
thank you so much.
No communication skills for the doctor. He did not give any instructions for care post surgery. I was only followed up once by him and barely gave information about how to clean my dressings. Luckily my daughter is a nurse and could assist me. He did not tell me about what dressing to use and how to do it. He never told me where or how to find my post operation garments when i was in a foreign country, couldn't speak their language, and in so much pain so i had to go around the whole city to find them.
He took extra $150USD to test my scar tissue for cancer even though i had already paid $10,000. Tests took many days to come in, while he made me believe i could have cancer.
Hisar Hospital was a horrible experience with poor service. The only good person was a nurse named
Tuba.
I wouldnt even recommend an animal to attend this hospital.
Hello, I think that on the whole all his goods have passed, the clinic has insured well, the doctor too, very efficient and the care is impeccable. Thank you all I'm fine and even very well. The only problem was the accommodation but Kévin helped me, I say thank you to Kévin who has always been there.
Clinic response :
Hello Dear Mrs/M,
I would like to thank you for your comment regarding our hospital.
Furthermore, we would like to thank you very much for the trust you have placed in us.
and for consulting us to support you in your approach.
Please know that we will always be available to answer your questions and will be very attentive to your
comments to use as a lever for improvement to better serve you.
Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you
a quality service both on a medical and human level because we are convinced that
your happiness is an essential component of your medical process.
We reiterate our warm thanks and wish you a very nice day.
Kind regards,
Everything went very well.
Two criticisms that I can make, the Alllurion representative, present, who checked the watch and put it back in its box quickly… arrived at the hotel, I wanted to charge it…. The charger did not correspond for this model of watch.
The 2nd point… I couldn't find the coordinates of the clinic to register Allurion on my phone. They did it to me... I end up with a clinic based in Canada…not very serious…
good
Clinic response :
Hello Dear Mrs/M,
I would like to thank you for your comment regarding our hospital.
Furthermore, we would like to thank you very much for the trust you have placed in us.
and for consulting us to support you in your approach.
Please know that we will always be available to answer your questions and will be very attentive to your
comments to use as a lever for improvement to better serve you.
Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you
a quality service both on a medical and human level because we are convinced that
your happiness is an essential component of your medical process.
We reiterate our warm thanks and wish you a very nice day.
Kind regards,
everything went well
Clinic response :
Dear patient, thank you for choosing Our hospital
We thank you for your comment
good
Clinic response :
Dear patient, thank you for choosing Our hospital
We thank you for your comment
Hotel’s wifi has been know to have problems for iPhones. No internet while you are down for a few days in a foreign country is no joke.
Hisar’s hospital is all about money. Once they charged you, they stopped treating you well and now everything is of extra cost. They way they run the hospital is a gong show. Nobody knows what they’re doing nobody informs you what’s going on the translator is not available most of the time. The nurses don’t speak English and when you staying there for the surgery the translator is not there with you at all. The hospital made so many mistakes. From the quote, to the booking of the hotel in terms of dates, to the nurse who didn’t know that I was being discharged at next morning she poked me on my other hand and to get the IV going only that I was being discharged already, so there was no need to change the iv. Nobody was able to tell me the date of control and when I went back to take out my drains they charge me for the cotton pads and Bendy just saying that it cost money for the doctor to see me and the material costs money as well. They said transportation was included only from the airport to the hotel, so it was a hass
Clinic response :
Dear Madam,
We would like to thank you strongly for the confidence you have given us and to have consulted us to support you in your approach.
In response to your remarks, we are sincerely sorry for this inconvenience that we will restore immediately so that this disturbing situation will no longer happen in the near future for any of our patients.
Know that we will always be mobilized to answer your questions and very attentive to your notes to make it a lever for improvement in order to serve you better.
Aware of your expectations, we set out very ambitious goals to guarantee you a quality service whether on the medical and human level because we are convinced that your happiness is an essential component of your medical process.
We reiterate our warm thanks and wish you a very nice day.
Regards,
perfect
Clinic response :
Dear patient, thank you for choosing Our hospital
We thank you for your comment
Better organize the return transfer to the airport. I missed my flight home because the driver couldn't be there in time. After waiting more than 30 minutes I had to take a taxi at my expense and despite that we missed our flight. I had to buy new tickets for over 780 euros and lost our two plane tickets. It is abused and inconceivable. I had started contacting them on Friday for the organization of the transfer, Monday as soon as I arrived again before seeing the Dr. They answered me, don't worry... In the end... Otherwise for the rest RAS they answered all my expectations.
Sara was very nice, she provided info whenever I needed it. The hospital was not great though. The ENT specialist performed a very quick examination and did not want to look further into my issue he indicated that there was no major problem. I did not find the internal disease specialist very patient as well in terms of listening to my medical history. I went to another hospital which performed further test and discovered I had an infection and properly explained to me the results from Hisar. I'm undergoing treatment with that other hospital so I'm pleased with Sara's assistance but not with the hospital. Also the driver at hisar pixked me up but did not drop me.
good
Clinic response :
Thank you Mr. Gouttaya for your choice. We wish you a healthy life.
Best regards.
Clinic response :
Dear Sir,
We thank you for your choice and we wish you a healthy life.
Best regards.
I put a balloon of 6 months, everything went very well in the hospital, thank you for everything.
Clinic response :
Dear Madam,
We are very happy to see that you are satisfied with our services. We wish you a healthy life.
Best regards.
Hello,
The operation is going well and likewise the time spent in the room.
No complications.
Clinic response :
Dear Sir,
We thank you for your choice, and we wish you a long and healthy life.
Best regards.
everything went very well, thank you very much
Clinic response :
Dear Madam,
We are happy to hear these beautiful words from you, we wish you a long and healthy life.
Best regards.
Excellent work. I am satisfied with the details and the service provided. Sara N was very helpful and accommodating with all my questions.
Clinic response :
Dear sir,
First on behalf of the staff of Hisar intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on the medical and human level, because we are convinced that your happiness is an essential component of your medical process. We reiterate our warm thanks and wish you a very nice day.
Sincerely.
To ban this clinic altogether and cripple people's health. Today is the 12th day after the operation at the Hisar clinic, I am in a German clinic with a diagnosis of pulmonary embolism. Hisar left me without help after the operation and what I have now happened. Shame on the doctors
everything went super well from the organization until the arrival at the hospital, medical team at the top, administrative side also everything is simple and efficient, translation service nickel too
thank you very much for everything ,
Clinic response :
Dear Madam,
First of all, on behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for consulting us to support you in your approach. Please know that we will always be available to answer your questions and will be very attentive to your comments to use them as a lever for improvement in order to better serve you. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on a medical and human level, because we are convinced that your happiness is an essential component of your medical journey. We reiterate our warm thanks and wish you a very good day.
Sincerely.
Fast and efficient service, but you have to pay attention to a few details, for example: I was told that there is the possibility of having the reports in French, when I arrived at the clinic, I was told that it is not possible, but otherwise everything was perfect, thank you
Clinic response :
Dear Madam,
First of all, on behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for consulting us to support you in your approach. Please know that we will always be available to answer your questions and will be very attentive to your comments to use them as a lever for improvement in order to better serve you. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on a medical and human level, because we are convinced that your happiness is an essential component of your medical journey. We reiterate our warm thanks and wish you a very good day.
Sincerely.
satisfied with the service of the hospital
Clinic response :
Dear patient,
On the behalf of Hisar Intercontinental staff we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process.
Kind regards.
5/5
Clinic response :
Dear patient,
Thank you very much. Wishing you healthy days and we hope to see you again.
Kind regards.
I had a great experience for my surgery. All of the staff were very friendly and helpful and made me feel at ease. The trip was well organised and I would feel comfortable doing it all again.
Clinic response :
Dear patient,
Thank you very much for your valuable comment. wishing you healthy days and we hope to see you again.
Kind regards.
The medical services that I receive at Hisar Intercontinental Hospital are excellent.
Let’s start from the very beginning –
1. A very good organization of the transfers service from airport to the Hotel Double Tree by Hilton and back.
2. A warm greeting of the hospital staff, very friendly and ensuring that I am properly informed about my program, things to observe, do and care. Here I can mention Nacim, Hassim, Nabila and other talented, caring and helpful young ladies.
3. As concerning my main propose for visiting the hospital - I have done Hysteroscopy and PRP Ovarian Therapy.
4. Assoc. Prof.Meryem Kurek Eken, M.D. was the doctor operating these procedures. From the moment I entered the doors, I felt welcomed, cared for, completely easy, I felt that my health is first priority and I am in good hands. She relates exceptionally well all the procedures, so I could understand the protocol, the timetable, the consequences, the post treatment. She told me all my options and helped me to maintain my optimism in becoming a mother.
Clinic response :
Dear patient,
Thank you very much for your valuable comment. We wish you and your family a life full of health and happiness.
Best regards.
Apart from the transfer concerns we had between the hotel and the hospital, the rest went well. We were very well accompanied by the interpreter and we received all the care that was scheduled, adding additional services.
Clinic response :
Dear Sir, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Please know that we will always be available to answer your questions and will be very attentive to your comments to use them as a lever for improvement in order to better serve you. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on a medical and human level, because we are convinced that your happiness is an essential component of your medical journey. We reiterate our warm thanks and wish you a very good day.
Sincerely.
The transport service was not of good quality. As a foreigner in the city, I managed alone by paying taxi fares which cost me 25 euros or 50 euros round trip. Also, I did not have the final invoice requested until my return.
Nevertheless, the translation and assistance service was up to par, in particular Mrs. Nadine did her job well.
Clinic response :
Dear Sir,
We are very sorry for the misunderstanding that occurred with the transfer.
On behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for consulting us to support you in your approach. Please know that we will always be available to answer your questions and will be very attentive to your comments.
We wish you a long and healthy life.
Best regards.
Thank you very much
I am happy
Clinic response :
Hello Sir.
Thank you very much for your valuable comment.
We wish you and your family a life full of health and happiness.
Best regards
I wasn't collected on the first day from my location so I had to get a taxi to the hospital however the subsequent days this service was provided. On the booking confirmation it states the Dr Speaks English, this was not the case and should not be stated. I understand a translator is present but there is more confidence speaking directly with the Dr. There were no Pre consultations with the Dr, only with the translator and an Anaesthesia Nurse. Also the translator provided a rush service, I don't know whether he had to be somewhere else but it was not what I expected. The Hospital was clean and modern, and the communication with Sara was exceptional even on her sick day!
Clinic response :
Dear sir, first on behalf of the staff of Hisar intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on the medical and human level, because we are convinced that your happiness is an essential component of your medical process. We reiterate our warm thanks and wish you a very nice day.
Sincerely.
The second visit went well despite an unexpected event when we arrived, but fortunately the hospital services reacted well
And I received all the good care and now there is one last step that I hope will be done successfully inchallah.
Clinic response :
Dear patient,
Thank you very much for your valuable comment. We wish you and your family a life full of health and happiness.
Best regards
it will take real coordination between the transfer from the airport to the hotel there was no one to welcome me when I had sent my ticket I had to take a taxi that I was not reimbursed
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for having consulted us to accompany you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We reiterate our warm thanks and wish you a very good day. Cordially.
My procedure went great. The staff were very good and always were there for me. My only concern was that sometimes information from them via emails them slower
than i would have liked. But overall 5 stars from me.
Clinic response : Dear sir, first on behalf of the staff of Hisar Intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on the medical and human level, because we are convinced that your happiness is an essential component of your medical process. We reiterate our warm thanks and wish you a very nice day. Sincerely.
If I wanted the transfer I had to wait 1 hour for the driver
I advise against
Clinic response : Dear Sir, first of all on behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for having consulted us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We reiterate our warm thanks and wish you a very good day. Cordially.
Yes yes it's fine, I passed the consultation With some exams
Clinic response : Dear Sir, first of all on behalf of the staff of Hisar intercontinental, we would like to warmly thank you for the trust you place in us and for having consulted us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We reiterate our warm thanks and wish you a very good day. Cordially.
everything went very well thank you very much for your service and responsiveness.
I had asked to be reimbursed for the removal of the gastric balloon because it was not done, the old balloon had dissolved so there was no need to do it, my request was quickly processed and I obtained reimbursement before my departure.
thank you for everything .
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for having consulted us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
Very satisfied with this service!
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for having consulted us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
Hello yes everything went well thank you Except the organization with the
Driver to leave because I almost missed my flight But at the hospital it was great
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for having consulted us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
Poor organization, communication, customer service at Hisar Intercontinental.
I was the one who had to fight to get the information, documents, Proforma Invoice, etc.
On the other hand, I was not informed that it is necessary to be fasting 12 hours before the intervention, so I had to pay an additional night out of my own pocket.
Clinic response :
Dear patient,
First of all, thank you for choosing our hospital. As we are careful and attentive in all surgeries, we also take great care in gastric balloon procedures. All pre-operative information is given to each of our patients on a routine basis. All reports and invoices of our patients whose treatment is completed are delivered. We apply this process carefully for each of our patients. Do not doubt that we provide the same services for you, we wish you healthy days.
Hello. Everything went very well at Hisar Intercontinental Hospital.
Thank you. I have to come back in June normally for the rest of my treatment
Clinic response : Dear Sir, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
It went very well, The doctor removed the balloon from me, As I had lost 25 kg in 4 months, he agreed to remove it from me earlier than planned (I had to remove it in December)
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
I had a great experience with Hissar hospital.
*Good service
*Evething was very smooth
*My translater are very nice he helped a lot.
My rating for this hospital is 10/10
Clinic response : Dear sir, first on behalf of the staff of Hisar Intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on the medical and human level, because we are convinced that your happiness is an essential component of your medical process. We reiterate our warm thanks and wish you a very nice day. Sincerely.
It went very well Hemdouli'Llah. I had a little trouble understanding the treatment, I was not given the doses in French. The first days were difficult especially with Ramadan but it's better thank you very much
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for having consulted us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
I was able to do my operation, and I am currently observing the healing process, thank you very much for your help. I really recommend this hospital
Clinic response : Dear sir, first on behalf of the staff of Hisar Intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both on the medical and human level, because we are convinced that your happiness is an essential component of your medical process. We reiterate our warm thanks and wish you a very nice day. Sincerely.
Hello my visit to the hospital is very good to pass threw accompanied by sabri and Nabila super helpful and available all the stay the nurses at the top since my leaving the block until the days of my super hospital discharge I would recommend it
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
It went very well. I landed the 6-month-old ball on March 22. Now I am on vacation in sharm el sheikh. A few pains but it's ok.
Clinic response : Dear Sir, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
good
Clinic response : Dear Sir, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
I was very satisfied with the care and the welcome received in this clinic. In any case, thank you for your precious help and for everything. Thank you once again, Have a great day.
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
selem Nabila I'll give you a little feedback el hramdoule today I had my appointment for the checkup everything went well alhamdoulilah
Clinic response : Dear Madam, first of all on behalf of the staff of Hisar intercontinental, we would like to thank you warmly for the trust you place in us and for consulting us to support you in your approach. Know that we will always be mobilized to answer your questions and very attentive to your remarks to make it a lever for improvement in order to serve you better. Aware of your expectations, we have set ourselves very ambitious objectives to guarantee you a quality service, both medically and humanely, because we are convinced that your happiness is an essential component of your medical journey. We would like to thank you once again and wish you a very good day. Cordially.
It was good
Clinic response : Dear madame, first on behalf of the staff of Hisar Intercontinental, we would like to thank you very much for the trust you have placed in us and for consulting us to assist you in your process. Know that we will always be mobilized to answer your questions and very attentive to your comments to make them a lever for improvement in order to serve you better. Aware of your expectations, we have set ouselves very ambitious objectives to guarantee you a quality service, both on the medical and human level, because we are convinced that your happiness is an essential component of your medical process. We reiterate our warm thanks and wish you a very nice day. Sincerely.
Study & Appointment priority
Save up to 20%
+1800 satisfied patients in 2023
24 People have chosen this hospital in the last month
We provide free consulting assistance in the framework of partnership agreements with clinics.
You only pay in the hospital where you received care.
Ready to take the first step ?
Turquie Santé assistants will help you find the best clinics in Turkey
