Turquie Santé
🛡 Quality & Safety Commitment

Your safety,
our commitment

Every step of your medical journey is governed by strict protocols, a dedicated team and personalised follow-up — before, during and after your procedure.

98% Satisfaction rate
24/7 Medical support
+15K Patients supported
JCI Accredited hospitals
Medical Guarantee & Protection Emergency cases Complication management

🛡️ Medical Guarantee & Protection

At Turquie Santé, the safety of your journey begins from the moment you submit your medical opinion request. We guarantee that all our partner clinics comply with international standards (JCI, ISO).

  • Revision Guarantee: If the result does not meet clinical commitments, revision costs are covered under the contract conditions.
  • Complication Insurance: We facilitate access to specific insurance policies covering risks related to medical tourism.
  • Practitioner Certification: Every surgeon is rigorously audited and is a member of the TTB (Türk Tabipleri Birliği), the national medical association of Turkey.

🔒 Data Confidentiality

Your medical data is sacred. We use end-to-end encryption protocols to protect your photos and medical records.

In accordance with GDPR, no information is shared with third parties without your explicit consent for the purpose of a second medical opinion.

⭐ Reviews & Transparency

Safety requires honesty. All our reviews are verified and come from real patients who have completed their stay.

We encourage sharing post-operative experiences to ensure continuous improvement of our care services.

Read testimonials

💳 Finance & Payments

No hidden fees. Payment for the procedure is generally made at the clinic after your final consultation with the doctor.

We use secure booking methods and provide detailed invoices for every medical service received.

An immediate response,
at every moment

Our emergency service is active 24/7, from your arrival until your return home.

🩸
Haemorrhage or abnormal bleeding

Heavy bleeding or unusual discharge at the surgical wound site.

1

Apply gentle pressure with a clean compress.

2

Immediately call your Turquie Santé coordinator.

3

Do not remove the original dressings without medical advice.

🌡️
High fever and infectious signs

Temperature exceeding 38.5°C within 48 hours post-operatively.

1

Take your temperature and note the exact time.

2

Check the wound: redness, warmth, discharge.

3

Contact your coordinator to return to hospital if necessary.

💨
Breathing difficulties

Sudden breathlessness, chest pain or tightness: absolute emergency.

1

Call 112 (Turkey) or request an ambulance from the hotel.

2

Stay seated, do not lie flat.

3

Inform Turquie Santé simultaneously for hospital coordination.

💊
Allergic or drug reaction

Rashes, swelling, itching or discomfort after taking a prescribed medication.

1

Stop the suspected medication immediately.

2

Take a photo of the reaction and contact your coordinator.

3

Do not take antihistamines without medical advice.

🤕
Intense and uncontrollable pain

Pain no longer responding to prescribed analgesics — may indicate a complication.

1

Rate the pain from 1 to 10 and track its evolution.

2

Avoid anti-inflammatory drugs (ibuprofen) unless prescribed.

3

Call your coordinator for medical reassessment.

🧠
Confusion, dizziness or fainting

Disorientation or loss of coordination: possible low blood pressure or anaesthesia effect.

1

Lie down immediately, do not get up alone.

2

Alert your companion or the hotel reception.

3

Call the Turquie Santé emergency line.

Emergency contacts available 24/7

The management and follow-up of any medical emergency during your stay can be handled by our team.

Prevent, detect,
treat promptly

Although rare in our JCI-accredited facilities, certain complications can occur after any surgery. Here is how we anticipate and respond to them.

🩺

Surgical complications

Haematomas, seromas, suture failures: our team intervenes immediately for any revision, at no additional cost to the patient.

  • Continuous monitoring during hospitalisation
  • Ultrasound check if haematoma suspected
  • Surgical revision included in the package
  • Documentation in the patient file
Covered care guaranteed
🦠

Post-operative infections

Strict hygiene and antibiotic prophylaxis protocols. In case of infection, treatment is initiated within hours of diagnosis.

  • Systematic antibiotic prophylaxis before surgery
  • Rapid samples and antibiogram
  • Antibiotic therapy adapted to the patient profile
  • Follow-up until complete recovery confirmed
ISO certified protocol
🩸

Thromboembolic complications

Systematic preventive measures are applied from admission to reduce the risk of venous thrombosis or embolism.

  • Compression stockings provided before surgery
  • Preventive heparin per surgeon's protocol
  • Early mobilisation encouraged from day 1
  • Doppler ultrasound available in emergency
Systematic prevention
🧬

Anaesthesia reactions

Mandatory pre-anaesthesia consultation for every patient. Pre-operative blood work allows the protocol to be adapted to your individual profile.

  • Anaesthetist consultation before every operation
  • Full pre-op workup (CBC, coag, renal panel)
  • Resuscitation team available in theatre
  • Monitored recovery for a minimum of 2h post-procedure
Individualised follow-up
📊

Unsatisfactory results

If the outcome of aesthetic surgery does not meet the agreed objectives, a revision may be considered after evaluation by the referring surgeon.

  • 3-month re-evaluation consultation included
  • Pre/post-op photos for objective comparison
  • Second surgeon opinion available
  • Turquie Santé mediation procedure
Results commitment
✈️

Complications after return

Back home, our team coordinates with your local GP and covers medical expenses related to the procedure under applicable conditions.

  • Dedicated post-return line for 30 days
  • Coordination with local doctor facilitated
  • Expense coverage per subscribed guarantee
  • Medical file transmitted in real time
International coverage

A concrete guarantee, not a vague promise

All our partner hospitals are accredited by the Joint Commission International (JCI) — the world reference for care quality and safety. Each patient can benefit from travel medical insurance covering possible complications related to the procedure, for a period of 30 days after the operation.

Ready to take the step
with complete confidence?

Our team supports you from A to Z, with all the transparency and safety you deserve.

Turquie Santé assistants will help you find the best clinics in Turkey