Hotel’s wifi has been know to have problems for iPhones. No internet while you are down for a few days in a foreign country is no joke.
Hisar’s hospital is all about money. Once they charged you, they stopped treating you well and now everything is of extra cost. They way they run the hospital is a gong show. Nobody knows what they’re doing nobody informs you what’s going on the translator is not available most of the time. The nurses don’t speak English and when you staying there for the surgery the translator is not there with you at all. The hospital made so many mistakes. From the quote, to the booking of the hotel in terms of dates, to the nurse who didn’t know that I was being discharged at next morning she poked me on my other hand and to get the IV going only that I was being discharged already, so there was no need to change the iv. Nobody was able to tell me the date of control and when I went back to take out my drains they charge me for the cotton pads and Bendy just saying that it cost money for the doctor to see me and the material costs money as well. They said transportation was included only from the airport to the hotel, so it was a hass
Clinic response :
Dear Madam,
We would like to thank you strongly for the confidence you have given us and to have consulted us to support you in your approach.
In response to your remarks, we are sincerely sorry for this inconvenience that we will restore immediately so that this disturbing situation will no longer happen in the near future for any of our patients.
Know that we will always be mobilized to answer your questions and very attentive to your notes to make it a lever for improvement in order to serve you better.
Aware of your expectations, we set out very ambitious goals to guarantee you a quality service whether on the medical and human level because we are convinced that your happiness is an essential component of your medical process.
We reiterate our warm thanks and wish you a very nice day.
Regards,
Clinic response : Hello Dear Hakima, Hope you had a great time here, Good luck
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