An excellent experience from start to finish. From the very first moment we felt accompanied and cared for in every detail, as if we were the protagonists of a well-organized film where nothing was left to chance. I write this review in detail because I believe anyone considering it deserves to know not only that everything went well, but why.
COORDINATION: From the beginning Emily coordinated everything for us—always attentive, approachable, and available for any question. In addition, throughout the process we had an online assistant who guided us continuously. We had all the necessary information at our disposal, both to find our way and for our comfort. At no point did we feel lost.
TRANSFERS: Impeccable. We never had to wait even once. The quality and treatment were exceptional; the transfer vehicle itself was on the level of a luxury hotel. Transfers to follow-up appointments were also always punctual and in clean vehicles.
THE HOSPITAL: A modern, attractive building with top-level staff and equipment. The room was comparable to a luxury hotel. The stay includes full board, with three substantial meals a day for both the patient and the companion. The hospital even has its own café.
THE PROCESS: We spent 3 nights in the hospital (plus the night of arrival, since we landed after 8 p.m.). That first night they carried out all the preparatory tests without delay. The next morning we met the doctor and everything proceeded as planned, precisely on time. The doctor worked excellently and was very kind. Recovery was quick, painless, and without complications.
OUR LOCAL ASSISTANT, ISMAEL: He deserves a special mention. He helped us with everything and was always available when we needed him. It makes a real difference to feel that someone is looking out for you at all times.
THE SURROUNDINGS: Around the hospital there are shops, a pharmacy, and green areas with parks where the companion can relax. If desired, you can also get to know some of the local culture.
THE HOTEL: After the hospital we were moved for 3 nights to a lovely, quiet, and clean 4-star hotel, ideal for the recovery period. The food was delicious, varied, and of good quality. Less than 500 meters away there were shops and restaurants, so everything needed was within easy reach.
THE CARE: Everyone was very kind, including people on the street. Before we left they gave us all the information about the medication, and contact remains ongoing: if you have any doubts, they help immediately.
In short: professionalism, warmth, and impeccable organization at every stage. Thanks to Emily and the whole team at Turquie Santé. I recommend them wholeheartedly.
InTHE Era
28/06/2026
C'est le meilleur hôpital pour tous vos besoins, et il dépasse mes attentes. Bravo à toute l'équipe qui a rendu ce voyage si fluide. Du chauffeur au médecin, tout le monde a été extrêmement accueillant et a bien géré mon état. Ils étaient tous bien préparés malgré quelques contretemps en cours de route, mais ils ont tout rectifié rapidement. Je n'ai aucune autre plainte. Merci beaucoup, et j'ai hâte de revenir bientôt pour mon rendez-vous de suivi.
Achraf Noufile
17/06/2026
Very satisfied, thank you for your professionalism.
Tevaearai Klint
06/05/2026
Hello,
I had a nasal reconstruction and I'm torn between being "happy with the result" and "disappointed with the result" because, aesthetically, the nose looks good but when I touch it a piece of bone hasn't fully integrated — it cracks and you can feel it move when I touch my nose. Also, around the nostrils the nose is very hard because the doctor added cartilage horizontally without asking me.
I therefore have to have another surgery to remove that cartilage and reinforce the part that keeps cracking.
Carly PETIT
20/04/2026
Very good care. Very well organized, no unpleasant surprises. I am very satisfied.
Shanel Lebegge
17/04/2026
Hospital!!!! LOKMAN HEKIM ISTANBUL!!! AVOID!!! I took my direct return flight and left that hospital — they did a blood draw. They paralyzed my hand. Terrible reception, they only talk about money and they treat you like crap. I went back home, and don't anyone try to tell me otherwise, because I have proof: my hand was all blue and paralyzed from a simple blood draw. My cousin and I bailed!! Don't make the mistake of going there! We arrived; I was supposed to be fasting. I didn't even get a drop of water, and when I asked, they grumbled!!!
Edwon Freitas
16/01/2026
I’m very grateful from start to finish communication and for the care I received during my operation. The medical team was professional, kind, and reassuring throughout the entire process. Everything was clearly explained, and my recovery has been going well. Thank you for the excellent care.
The reviews below come from real experiences of our patients, reflecting their journey and feelings within our facility. Each testimonial is carefully considered to continuously improve our services and ensure high-quality care. Your satisfaction and trust are at the heart of our commitment.
Kesang T.
This patient review has been verified
2026-05-18
all in all everything was great, i would come again to Hisar Intercontinental Hospital again for other surgery
Thank you for your positive feedback! We are delighted to hear that you had a great experience at Hisar Intercontinental Hospital. We value your satisfaction and appreciate your trust in our services. Should you require any future surgeries or medical procedures, we would be more than happy to assist you again.
Alsibyani Adel H.
This patient review has been verified
2025-11-17
Honestly, the service was above five stars. The entire team deserves praise, respect, and thanks to Sofia, Ismail, all the medical staff, drivers, and the excellent hotel. Special thanks to the doctor and staff of Lokman Hekim Hospital.
Hello dear Alsibyani Adel Hassan,
Thank you so much for your kind words and sincere feedback. Your satisfaction means a great deal to us. We are confident that you will continue to see even better results as you recover.
On behalf of our entire team, we wish you many healthy, happy, and wonderful days ahead. It is always a pleasure to be with you.
Sincerely,
Lokman Hekim Health Group
K.
This patient review has been verified
2025-10-10
Emily has done tremendous job from the initial quotation of the surgery till the end of the surgery. She has been patience, helpful and very informative during the initial process of ‘negotiation’ until the surgery process. I have never seen a person with full of dedication to help a patient to understand the procedure and process of the surgery. The other factor that I like about Emily’s services was that the sincerity to help and work within my budget. I have best support from Emily and a best deal for my surgery. I will definitely recommend my friends if they need or want to do any surgery that Emily can support.
Cher Kamsani,
Merci beaucoup pour vos commentaires aimables et détaillés. Nous sommes ravis d'apprendre que notre équipe vous a offert un excellent soutien tout au long de votre parcours, depuis la consultation initiale jusqu'à la réalisation de votre chirurgie. Votre satisfaction et votre confiance comptent énormément pour nous.
Nous continuerons à vous offrir, ainsi qu'à tous nos patients, le plus haut niveau de soins et de soutien.
Nous vous souhaitons une santé et un bonheur continus,
Groupe de santé Lokman Hekim
Nariunas M.
This patient review has been verified
2025-08-06
Recommended 100% op. Dr. Hasan Sahin echo his work 100% to if 5 stars
Thank you very much for everything, every perfect and doctor very good I miss your perfect work, and see you soon I want to do more things, ???????????
Thank you so much for your kind words and wonderful feedback. We are delighted to hear about your satisfaction with Dr. Hasan Sahin’s work and with your experience at Hisar Hospital. Your trust means a lot to us. We look forward to welcoming you again whenever you need us.
Dear Madam, First, on behalf of the staff of Hisar
International, we would like to thank you very much
for the trust you have placed in us and for having
consulted us to assist you in your process. Know that
we will always be mobilized to answer your questions
and very attentive to your comments to make them a
lever for improvement in order to serve you better.
Aware of your expectations, we have set ourselves very
ambitious objectives to guarantee you a quality
service, both on the medical and human level, because
we are convinced that your happiness is an essential
component of your medical process. We reiterate our
warm thanks and wish you a very nice day. Sincerely
Ariza H.
This patient review has been verified
2024-12-11
Everything just perfect … just one thing with the taxi on the way back to the airport from the hotel.. picked me up 45 mins late… but I got on time in the end to the airport
Thank you for your kind feedback! We’re glad everything went well overall and that you made it to the airport on time. We apologize for the delay with the taxi and will work to ensure smoother transfers in the future.
Kind regards.
Rusmanis T.
This patient review has been verified
2024-10-15
More or less all ok for now. Its only week gone so cant say how it will be after 6 weeks. Istanbul was satisfactory there is things whick can hospital to improve. About surgery ...hard to say if doctor achieved all promises because there was three things in one...but as I said need to wait for 6 weeks and see.....something like that
Thank you for your feedback. We're glad to hear that your initial experience in Istanbul was satisfactory. We understand that it's difficult to fully assess the results so soon after surgery, and we appreciate your patience in waiting for the full recovery process. Please do not hesitate to reach out if you need any further assistance during this time. We are here to support you.
Kind regards.
Resende Catarino M.
This patient review has been verified
2024-02-02
Great collaborators, great team, very professional, good organization and collaboration.
We would like to thank you warmly for your encouraging words and your recognition. It's a real pleasure to know that you have appreciated our services. Excellence in care and patient satisfaction are our top priorities.
Please do not hesitate to contact us should you require any further assistance or information. We will be happy to assist you in any way we can.
The true measure of our commitment is not in our promises, but in the lived experiences of the patients who have placed their trust in us.
Here, discover unfiltered stories and authentic testimonials from patients who traveled to Turkey for treatment, guided at every step by Turquie Santé. These are more than reviews; they are personal narratives of transformation, documenting the decisions, concerns, care, and concrete outcomes that define a medical journey.
Why trust the reviews published on Turquie Santé?
Every testimonial on this page adheres to our strict protocol for transparency and authenticity:
Verified and authentic testimonials: Every review comes from a real patient who has completed their medical journey with Turquie Santé. Each medical stay is systematically verified before publication.
Full transparency (with patient consent): Some patients choose to share photos or video testimonials. When this is the case, it is clearly indicated that further strengthening the credibility of their experience is necessary.
Detailed and meaningful feedback: Our testimonials are not limited to a simple rating. They describe the full experience: preparation, initial concerns, medical care, support provided by Turquie Santé, and the final results.
Ethical and responsible moderation: We publish both positive feedback and constructive reviews. This transparent approach reflects our commitment to continuous improvement and our respect for genuine patient experiences.
How we collect and share patient testimonials
Our collection of testimonials is built on a foundation of respect, authenticity, and patient choice. We believe the most meaningful stories are those shared voluntarily, after thoughtful reflection.
Our process is voluntary, structured, and transparent:
A personal invitation: After returning home, once patients have had time to reflect on their experience, they are personally invited to share their story.
A secure and detailed platform: Through a private portal, patients can rate key aspects of their journey, medical expertise, support from Turquie Santé, logistical coordination, and, most importantly, narrate their personal journey in their own words.
A commitment to honest voices: All feedback is published in full, highlighting successes and learning from constructive insights. This unfiltered honesty is not a risk; it is the cornerstone of the trust we aim to earn.
We view these pages not merely as a review section but as a shared space for meaningful patient conversations. Here, those who have walked the path offer guidance to those just beginning their journey.
Your story could be the next source of insight for a future patient.
Your story deserves a great start too
Every story you’ve just read began exactly where you may be today: with questions, hesitation, and understandable concerns.
The difference? These patients chose to replace “What if…” with “Now I know.” They didn’t let doubt decide for them.
You don’t need to have all the answers right now; you just need to ask the right questions to the right person at the right time.
Talk to a Turquie Santé advisor
Get clear, personalized guidance tailored to your medical situation.
This confidential and free consultation is designed to:
Clarify your real medical options, no confusing jargon, just clear explanations.
Assess the relevance of your project with an expert, compassionate, and human perspective.
Connect you, at the right moment, with the specialist best suited to your needs.
Because a successful medical journey doesn’t start with an operation, it starts with a conversation that gives you confidence and certainty in your choice.
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You only pay in the hospital where you received care.
