Dr. Toluy Özgümüş – Hematology

I had a bone marrow transplant in Turkey with Turquie Santé. It's the kind of decision that is frightening, and honestly, in the first weeks before leaving I had a lot of doubts and apprehension. But as soon as I arrived, something calmed down. The team was there, really there. Not just for the formalities, but for everything — the tests, the appointments, the transportation. The translator was also available at all times, which is a huge relief when you have to discuss such important matters with the doctors. The entire period of examinations before the operation was very well organized. Everything was planned, clear, and nothing took me by surprise. The doctors took the time to explain, to really explain, not just to give information quickly. When you're anxious and trying to understand what's happening inside your own body, it makes a huge difference. Dr. Ebru Erdogan particularly impressed me. Beyond the professionalism, which was impeccable, it's above all her humanity that I remember. She listened, she reassured, she took the time. For such a complex operation, that matters enormously. The operation went well.