Your safety,
our commitment
Every step of your medical journey is governed by strict protocols, a dedicated team and personalised follow-up — before, during and after your procedure.
🛡️ Medical Guarantee & Protection
At Turquie Santé, the safety of your journey begins from the moment you submit your medical opinion request. We guarantee that all our partner clinics comply with international standards (JCI, ISO).
- Revision Guarantee: If the result does not meet clinical commitments, revision costs are covered under the contract conditions.
- Complication Insurance: We facilitate access to specific insurance policies covering risks related to medical tourism.
- Practitioner Certification: Every surgeon is rigorously audited and is a member of the TTB (Türk Tabipleri Birliği), the national medical association of Turkey.
🔒 Data Confidentiality
Your medical data is sacred. We use end-to-end encryption protocols to protect your photos and medical records.
In accordance with GDPR, no information is shared with third parties without your explicit consent for the purpose of a second medical opinion.
⭐ Reviews & Transparency
Safety requires honesty. All our reviews are verified and come from real patients who have completed their stay.
We encourage sharing post-operative experiences to ensure continuous improvement of our care services.
Read testimonials💳 Finance & Payments
No hidden fees. Payment for the procedure is generally made at the clinic after your final consultation with the doctor.
We use secure booking methods and provide detailed invoices for every medical service received.
View our Professional Liability Insurance certificate (SARL VIND VISION) subscribed with SAA – National Insurance Company, policy no. 2151-1411100144, valid from 04/29/2026 to 04/28/2027.
View insurance certificate (PDF)An immediate response,
at every moment
Our emergency service is active 7 days a week, from your arrival until your return home.
Heavy bleeding or unusual discharge at the surgical wound site.
Apply gentle pressure with a clean compress.
Immediately call your Turquie Santé coordinator.
Do not remove the original dressings without medical advice.
Temperature exceeding 38.5°C within 48 hours post-operatively.
Take your temperature and note the exact time.
Check the wound: redness, warmth, discharge.
Contact your coordinator to return to hospital if necessary.
Sudden breathlessness, chest pain or tightness: absolute emergency.
Call 112 (Turkey) or request an ambulance from the hotel.
Stay seated, do not lie flat.
Inform Turquie Santé simultaneously for hospital coordination.
Rashes, swelling, itching or discomfort after taking a prescribed medication.
Stop the suspected medication immediately.
Take a photo of the reaction and contact your coordinator.
Do not take antihistamines without medical advice.
Pain no longer responding to prescribed analgesics — may indicate a complication.
Rate the pain from 1 to 10 and track its evolution.
Avoid anti-inflammatory drugs (ibuprofen) unless prescribed.
Call your coordinator for medical reassessment.
Disorientation or loss of coordination: possible low blood pressure or anaesthesia effect.
Lie down immediately, do not get up alone.
Alert your companion or the hotel reception.
Call the Turquie Santé emergency line.
Prevent, detect,
treat promptly
Although rare in our JCI-accredited facilities, certain complications can occur after any surgery. Here is how we anticipate and respond to them.
Surgical complications
Haematomas, seromas, suture failures: our team intervenes immediately for any revision, at no additional cost to the patient.
- Continuous monitoring during hospitalisation
- Ultrasound check if haematoma suspected
- Surgical revision included in the package
- Documentation in the patient file
Post-operative infections
Strict hygiene and antibiotic prophylaxis protocols. In case of infection, treatment is initiated within hours of diagnosis.
- Systematic antibiotic prophylaxis before surgery
- Rapid samples and antibiogram
- Antibiotic therapy adapted to the patient profile
- Follow-up until complete recovery confirmed
Thromboembolic complications
Systematic preventive measures are applied from admission to reduce the risk of venous thrombosis or embolism.
- Compression stockings provided before surgery
- Preventive heparin per surgeon's protocol
- Early mobilisation encouraged from day 1
- Doppler ultrasound available in emergency
Anaesthesia reactions
Mandatory pre-anaesthesia consultation for every patient. Pre-operative blood work allows the protocol to be adapted to your individual profile.
- Anaesthetist consultation before every operation
- Full pre-op workup (CBC, coag, renal panel)
- Resuscitation team available in theatre
- Monitored recovery for a minimum of 2h post-procedure
Unsatisfactory results
If the outcome of aesthetic surgery does not meet the agreed objectives, a revision may be considered after evaluation by the referring surgeon.
- 3-month re-evaluation consultation included
- Pre/post-op photos for objective comparison
- Second surgeon opinion available
- Turquie Santé mediation procedure
Complications after return
Back home, our team coordinates with your local GP and covers medical expenses related to the procedure under applicable conditions.
- Dedicated post-return line for 30 days
- Coordination with local doctor facilitated
- Expense coverage per subscribed guarantee
- Medical file transmitted in real time
A concrete guarantee, not a vague promise
All our partner hospitals are accredited by the Joint Commission International (JCI) — the world reference for care quality and safety. Each patient can benefit from travel medical insurance covering possible complications related to the procedure, for a period of 30 days after the operation.
The conflict in the Middle East does not affect Turkey.
Your medical journey is carried out in full safety.
We understand that news can be concerning. Turkey is located more than 1,500 km from the conflict zone. It is officially neutral, not involved in any fighting, and daily life remains completely normal. Millions of tourists and patients continue to travel there every month.
Turkey is neutral and not part of the conflict
Turkey is not part of any warring coalition. It called for a ceasefire from day one. A ceasefire has been in place since April 2026.
International flights operate normally
Turkish airports have experienced no closures or disruptions since the beginning of the conflict. Connections from all continents continue as usual.
Our hospitals are fully operational
All our partner hospitals in Turkey are operating normally without interruption. Our on-site teams confirm this daily.
Ready to take the step
with complete confidence?
Our team supports you from A to Z, with all the transparency and safety you deserve.
